At Retro-Haus | Performance Euro-Division, we strive to provide fast and reliable shipping to ensure you receive your performance auto parts as quickly as possible. This Shipping Policy outlines our shipping procedures, costs, and delivery times.
Shipping Destinations
We currently ship to addresses within the [List of Countries]. If you are located outside of these areas, please contact us to inquire about potential shipping options.
Shipping Methods
We offer several shipping methods to meet your needs:
Standard Shipping: Our most economical option, with delivery typically within [Number] to [Number] business days.
Expedited Shipping: Faster delivery for urgent orders, typically within [Number] to [Number] business days.
Overnight Shipping: The fastest option for time-sensitive deliveries, with delivery typically on the next business day.
Shipping Costs
Shipping costs are calculated based on the following factors:
Shipping Method: The shipping method you select (Standard, Expedited, Overnight).
Weight and Dimensions: The weight and dimensions of the package.
Destination: The shipping address.
You can view the shipping costs for your order during the checkout process before completing your purchase. We occasionally offer free shipping promotions for orders over a certain amount. Check our website for current promotions.
Order Processing Time
Orders are typically processed within [Number] to [Number] business days. Processing time may vary depending on product availability and order volume. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Delivery Time
Delivery time is the time it takes for the carrier to deliver your package after it has been shipped. Delivery times vary depending on the shipping method and destination. Please note that delivery times are estimates and are not guaranteed.
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. Simply click on the tracking link to view the current status of your shipment.
Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any shipping restrictions apply to your order.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at [Your Contact Information]. We will work with the carrier to resolve the issue and arrange for a replacement or refund.
International Shipping
For international orders, please note that you are responsible for any customs duties, taxes, or other fees imposed by your country. These fees are not included in the purchase price or shipping costs. We are not responsible for any delays caused by customs inspections.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at sales@retrohaus.ca . We are here to help!
